Superplanet operates the website located at www.superplanet.top. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, shipping address, phone number and payment-related information when you submit inquiries, place orders or contact customer support.
We also automatically collect non-personal data when you browse our site, such as IP address, browser type, device information, access time, viewed pages and cookie data.
2. How We Use Your Information
We use collected information for purposes including:
- Process and fulfill your orders;
- Respond to your customer service inquiries;
- Send order updates and service-related notifications;
- Improve our website, products and user experience;
- Comply with applicable legal requirements.
We will not sell your personal information to third parties for marketing purposes.
3. Cookies
Our website uses cookies to enhance your browsing experience. You may adjust your browser settings to refuse cookies, though some website functions may not work properly.
4. Sharing Your Information
We may share your data with trusted third-party service providers who assist our business operations, such as payment processors, shipping carriers and website hosting services. All third-party partners are obligated to protect your personal data.
We may disclose information if required by law, court order or government regulation.
5. Your Rights (For California / US Visitors)
Under the CCPA and other applicable regulations, you have rights to access, correct or request deletion of your personal data. To exercise these rights, please contact us at us.superplanet@gmail.com.
6. Data Security
We take reasonable technical measures to protect your personal information, but no internet transmission or electronic storage method is 100% secure.
7. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites. Please review their privacy policies separately.
8. Contact Us
If you have questions about this Privacy Policy, please reach out to us at:
Email: us.superplanet@gmail.com
WhatsApp: +86 18858681016